Privacy Policy
Effective Date: May 13, 2026
Last Updated: May 13, 2026
Outdoor Cleaning Services ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your information. By using our website, submitting a form, or communicating with us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, business name, phone number, email address, and mailing address.
- Communications: Messages, inquiries, and feedback you send through our website, email, phone, or SMS.
- Marketing Information: Information about your business, your current marketing setup, and your goals when you request a free audit or consultation.
- Technical Information: IP address, browser type, device information, referring URLs, and pages visited. This is collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide the services you request.
- Send appointment reminders, confirmations, and follow-up communications.
- Send promotional offers, marketing updates, and newsletters (only if you opt in).
- Provide customer support and technical assistance.
- Improve our website, services, and customer experience.
- Comply with legal obligations and enforce our Terms of Service.
3. SMS / Text Messaging
If you opt in to receive text messages from Lucky Marketing Automations, the following applies:
- Consent is voluntary. You are not required to consent to text messages as a condition of any purchase or service.
- Message content may include appointment reminders, promotional offers, marketing updates, and customer support replies.
- Message frequency varies based on your engagement and account activity.
- Standard message and data rates may apply. Contact your mobile carrier for details.
- You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at the information below.
4. SMS Information Sharing and Data Disclosure
No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes — under any circumstances.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information. We use trusted service providers (such as CRM platforms, email and SMS providers, web hosting, and analytics tools) only to operate our business. These providers are bound by confidentiality and use your information only to perform services on our behalf.
We may disclose information when required by law, subpoena, court order, or to protect the rights, property, or safety of Lucky Marketing Automations, our customers, or others. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience, analyze website traffic, and understand how visitors use our site. You can disable cookies in your browser settings, but some parts of the website may not function properly without them.
We may also use analytics tools (such as Google Analytics) and advertising pixels (such as Meta Pixel) to measure performance and serve relevant ads. These tools may collect information about your visits to this and other websites.
6. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of marketing emails by clicking "unsubscribe" in any email.
- Opt out of SMS messages by replying STOP to any text.
- Request that we stop processing your information.
To exercise any of these rights, contact us using the information at the bottom of this page.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
10. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external site you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Significant changes will be communicated through our website or by direct notification. Your continued use of our services after changes are posted means you accept the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Outdoor Cleaning Services
36782 Haverhill, Sterling Heights MI 48089
Email: [email protected]
Phone: (586) 337-8212
